# WhitePenguin Help Center

URL: https://guide.whitepenguin.co/docs/

> Step-by-step WhitePenguin guides for preschool admins, teachers and parents: classrooms, attendance, admissions, billing, messaging and the kiosk app.



<Callout tone="teal" icon="👋">
  Welcome to the WhitePenguin Help Center. Here you can find guides for all users—Admin, Staff, and Parent—along with video walkthroughs and the most common FAQs for each guide.
</Callout>

## Admins & Staff [#admins--staff]

### [Getting Started — Admin](https://guide.whitepenguin.co/docs/getting-started/) [#getting-started--admin]

Create your WhitePenguin admin account, then learn the dashboard, full search, quick actions and the notification panel.

<Cards>
  <Card title="Sign Up & Getting Started" href="https://guide.whitepenguin.co/docs/getting-started/sign-up-getting-started/" icon="✨">
    Learn how to create and activate your admin account and add your school information to get started using WhitePenguin.
  </Card>

  <Card title="Understanding the Dashboard" href="https://guide.whitepenguin.co/docs/getting-started/understanding-the-dashboard/" icon="📊">
    Discover your administration dashboard with all its charts and graphs. Stay up-to-date on everything happening in your school — all on a single page.
  </Card>

  <Card title="Using Full Search Feature" href="https://guide.whitepenguin.co/docs/getting-started/using-full-search-feature/" icon="🔍">
    Discover how to use the Full Search feature to quickly find any parent, teacher, or child in your school — all from a single search bar.
  </Card>

  <Card title="Using Quick Actions" href="https://guide.whitepenguin.co/docs/getting-started/using-quick-actions/" icon="🧲">
    Discover how to use Quick Actions to jump directly to common tasks — like viewing children, checking attendance, browsing curriculum, or posting announcements — in just one click.
  </Card>

  <Card title="Using Notification Panel" href="https://guide.whitepenguin.co/docs/getting-started/using-notification-panel/" icon="🔔">
    Stay up-to-date on the most important things happening at your school — new messages, student enrollments, and more — all from the Notification Panel at the top right of your admin header.
  </Card>
</Cards>

### [Setup Your School — Admin](https://guide.whitepenguin.co/docs/setup-your-school/) [#setup-your-school--admin]

Set up your school in WhitePenguin: create classrooms, add and invite teachers, add children profiles and add or link parents.

<Cards>
  <Card title="How to Create a New Classroom" href="https://guide.whitepenguin.co/docs/setup-your-school/how-to-create-a-new-classroom/" icon="📔">
    Learn how to set up a new classroom in WhitePenguin — configure age ranges, capacity, assign staff, and get your room ready for children in just a few steps.
  </Card>

  <Card title="How to Add & Invite Teachers" href="https://guide.whitepenguin.co/docs/setup-your-school/how-to-add-invite-teachers/" icon="👨‍🏫">
    Learn how to add a new teacher to your school, assign them to a classroom, set their role, and automatically send them an email invitation to access their own dashboard.
  </Card>

  <Card title="How to Add a Children Profile" href="https://guide.whitepenguin.co/docs/setup-your-school/how-to-add-a-children-profile/" icon="🧑‍🎓">
    Learn how to create a complete child profile in WhitePenguin — fill in the child's details, add parent or guardian information, upload required documents, and save the profile to complete enrollment.
  </Card>

  <Card title="How to Add or Link Parents" href="https://guide.whitepenguin.co/docs/setup-your-school/how-to-add-or-link-parents/" icon="👪">
    Learn how parents are added and linked to children in WhitePenguin, how to view and manage parent profiles, and how to track their invitation status from the Parents section.
  </Card>
</Cards>

### [Classrooms & Activities Management](https://guide.whitepenguin.co/docs/classrooms-activities/) [#classrooms--activities-management]

Manage classrooms and log daily activities in WhitePenguin: naps, meals, water intake, photos, medication, diaper changes and observations.

<Cards>
  <Card title="Add & Manage Classrooms" href="https://guide.whitepenguin.co/docs/classrooms-activities/add-manage-classrooms/" icon="📔">
    Learn how to create and manage classrooms in WhitePenguin — including adding new rooms, assigning staff, viewing enrolled children, and understanding who has access to do what.
  </Card>

  <Card title="Activities Dashboard" href="https://guide.whitepenguin.co/docs/classrooms-activities/activities-dashboard/" icon="☢️">
    Learn how to use the Activities Dashboard in WhitePenguin — monitor real-time stats, log new activities, and understand what admins and staff can see based on their role.
  </Card>

  <Card title="Log Nap Time" href="https://guide.whitepenguin.co/docs/classrooms-activities/log-nap-time/" icon="🥱">
    Learn how to log nap time in WhitePenguin by selecting the classroom and child, then recording the start and end times.
  </Card>

  <Card title="Log Meals" href="https://guide.whitepenguin.co/docs/classrooms-activities/log-meals/" icon="🍽️">
    Log meals in WhitePenguin to keep daily records up to date and (optionally) notify parents/guardians.
  </Card>

  <Card title="Log Water Intake" href="https://guide.whitepenguin.co/docs/classrooms-activities/log-water-intake/" icon="💦">
    Log water intake in WhitePenguin to keep daily activity records accurate and (optionally) notify parents/guardians.
  </Card>

  <Card title="Add & Upload Photos" href="https://guide.whitepenguin.co/docs/classrooms-activities/add-upload-photos/" icon="🏙️">
    Add and upload photos in WhitePenguin to share classroom moments and (optionally) notify parents/guardians.
  </Card>

  <Card title="Log Medication" href="https://guide.whitepenguin.co/docs/classrooms-activities/log-medication/" icon="💊">
    Log medication in WhitePenguin to keep an accurate record of doses given and (optionally) notify parents/guardians.
  </Card>

  <Card title="Log Bathroom/Diaper Changes" href="https://guide.whitepenguin.co/docs/classrooms-activities/log-bathroom-diaper-changes/" icon="🚻">
    Log bathroom and diaper changes in WhitePenguin to keep daily records accurate and (optionally) notify parents/guardians.
  </Card>

  <Card title="Log Observation" href="https://guide.whitepenguin.co/docs/classrooms-activities/log-observation/" icon="📋">
    Learn how to log a student observation in WhitePenguin to record and share meaningful notes about a child’s daily activities, behaviour, and development.
  </Card>
</Cards>

### [Learning Management](https://guide.whitepenguin.co/docs/learning/) [#learning-management]

Track learning in WhitePenguin with milestones, subjects, curriculum, grading and a portfolio for every child.

<Cards>
  <Card title="Add & Manage Milestones" href="https://guide.whitepenguin.co/docs/learning/add-manage-milestones/" icon="🚩">
    Learn how to add milestones—manually or from the library—and manage them all in one place.
  </Card>

  <Card title="Add & Manage Subjects" href="https://guide.whitepenguin.co/docs/learning/add-manage-subjects/" icon="📋">
    Learn how to add, update, and delete subjects in your school.
  </Card>

  <Card title="Add & Manage Curriculum" href="https://guide.whitepenguin.co/docs/learning/add-manage-curriculum/" icon="🎓">
    Create curriculums manually or using provided templates, then link them with subjects (modules).
  </Card>

  <Card title="View & Manage Grading" href="https://guide.whitepenguin.co/docs/learning/view-manage-grading/" icon="🧑‍🎓">
    Discover how to view and manage all grading in your school, including: Milestone Title, Class, Number of Students, and Grading Status.
  </Card>

  <Card title="Add & Manage Portfolio" href="https://guide.whitepenguin.co/docs/learning/add-manage-portfolio/" icon="🖼️">
    Learn how to select a child and create a portfolio to track their learning. Manage portfolios using the following data: Child Name, Class, Sections, Last Updated, and Status.
  </Card>
</Cards>

### [Admission Management](https://guide.whitepenguin.co/docs/admissions/) [#admission-management]

Run admissions in WhitePenguin: the events calendar, school tours and forms, leads and requests, and enrolment decisions.

<Cards>
  <Card title="View Events Calendar" href="https://guide.whitepenguin.co/docs/admissions/view-events-calendar/" icon="📅">
    Learn how to use the events calendar (monthly, weekly, or daily) to view all admission requests, tours, forms, and leads.
  </Card>

  <Card title="Manage Tours & Forms" href="https://guide.whitepenguin.co/docs/admissions/manage-tours-forms/" icon="📄">
    Learn how to create custom tours and admission request forms, then preview them before publishing.
  </Card>

  <Card title="Manage Leads & Requests" href="https://guide.whitepenguin.co/docs/admissions/manage-leads-requests/" icon="👤">
    Learn how to view all new leads and admission requests in one place and take action by accepting or rejecting them.
  </Card>

  <Card title="Manage Admissions" href="https://guide.whitepenguin.co/docs/admissions/manage-admissions/" icon="🎟️">
    View and manage all admissions for your school in one place.
  </Card>
</Cards>

### [Attendance Reports](https://guide.whitepenguin.co/docs/attendance/) [#attendance-reports]

Record and review daily attendance in WhitePenguin with the child, teacher and admin attendance sheets.

<Cards>
  <Card title="Child Attendance Sheet" href="https://guide.whitepenguin.co/docs/attendance/child-attendance-sheet/" icon="⏱️">
    View the children attendance sheet to track the following data: Child Name, Time In, Time Out, Reason/Note, and Status.
  </Card>

  <Card title="Teacher Attendance Sheet" href="https://guide.whitepenguin.co/docs/attendance/teacher-attendance-sheet/" icon="⏰">
    View the teacher attendance sheet to track teachers with the following data: Name, Time In, Time Out, Hours Worked, Reason/Note, and Status.
  </Card>

  <Card title="Admin Attendance Sheet" href="https://guide.whitepenguin.co/docs/attendance/admin-attendance-sheet/" icon="📊">
    View the admin attendance sheet to track admins with the following data: Name, Time In, Time Out, Hours Worked, Reason/Note, and Status.
  </Card>
</Cards>

### [Communication & Messaging](https://guide.whitepenguin.co/docs/communication/) [#communication--messaging]

Message parents and teachers one-to-one and publish school-wide announcements from WhitePenguin.

<Cards>
  <Card title="Parent Messaging" href="https://guide.whitepenguin.co/docs/communication/parent-messaging/" icon="💬">
    Learn how to send messages to parents, share documents or images, and reply to their responses.
  </Card>

  <Card title="Teacher Messaging" href="https://guide.whitepenguin.co/docs/communication/teacher-messaging/" icon="🗨️">
    Learn how to message teachers or staff, share documents and images, and reply to their responses.
  </Card>

  <Card title="Create Announcements" href="https://guide.whitepenguin.co/docs/communication/create-announcements/" icon="📣">
    Discover how to create an announcement using a powerful text editor and share it with your users.
  </Card>
</Cards>

### [Billing & Invoicing](https://guide.whitepenguin.co/docs/billing/) [#billing--invoicing]

Bill families in WhitePenguin with single invoices for one-off fees and recurring invoices for tuition and other regular charges.

<Cards>
  <Card title="Invoicing — Create Single Invoice" href="https://guide.whitepenguin.co/docs/billing/invoicing-create-single-invoice/" icon="🧾">
    Learn how to create a single invoice in WhitePenguin and send it directly to a parent for viewing and payment.
  </Card>

  <Card title="Invoicing — Create Recurring Invoice" href="https://guide.whitepenguin.co/docs/billing/invoicing-create-recurring-invoice/" icon="🔂">
    Learn how to create a recurring invoice in WhitePenguin that automatically repeats on a set billing schedule and sends it to a parent for viewing and payment. Note: An invoice can be converted to a recurring invoice whether it has been sent or not. However, when converting, no details can be edited.
  </Card>
</Cards>

### [Reports & Charts](https://guide.whitepenguin.co/docs/reports/) [#reports--charts]

Track your school with WhitePenguin reports for billing, attendance, children, staff and admissions.

<Cards>
  <Card title="Billings Reports" href="https://guide.whitepenguin.co/docs/reports/billings-reports/" icon="💰">
    Track all billing reports—including deposits, transactions, and summaries—in one place.
  </Card>

  <Card title="Attendance Reports" href="https://guide.whitepenguin.co/docs/reports/attendance-reports/" icon="⏱️">
    View all attendance reports, including check-in and check-out times, attendance hours, and classroom attendance sheets.
  </Card>

  <Card title="Children Reports" href="https://guide.whitepenguin.co/docs/reports/children-reports/" icon="👦">
    Discover how to track children's learning and activity reports.
  </Card>

  <Card title="Staff Reports" href="https://guide.whitepenguin.co/docs/reports/staff-reports/" icon="👨‍🏫">
    How to use Staff Reports in WhitePenguin, part of the Reports & Charts guides.
  </Card>

  <Card title="Admission Reports" href="https://guide.whitepenguin.co/docs/reports/admission-reports/" icon="🎟️">
    Learn how to view and track admission reports, including tours and forms.
  </Card>
</Cards>

### [School Settings](https://guide.whitepenguin.co/docs/school-settings/) [#school-settings]

Configure WhitePenguin: school profile, account security, notifications, public links, admin users and payment methods.

<Cards>
  <Card title="Manage School Profile" href="https://guide.whitepenguin.co/docs/school-settings/manage-school-profile/" icon="🏫">
    Learn how to set up and update your school's profile in WhitePenguin — including basic information, daily schedule, and contact details. This section is managed exclusively by the school's admin (owner) account.
  </Card>

  <Card title="Account & Security" href="https://guide.whitepenguin.co/docs/school-settings/account-security/" icon="🛡️">
    Learn how to change your account password and keep your WhitePenguin account secure. This feature is available to all users — Admins, Staff, and Parents.
  </Card>

  <Card title="Customize Notifications" href="https://guide.whitepenguin.co/docs/school-settings/customize-notifications/" icon="🔔">
    Learn how to configure notification channels for admins, parents, and staff in WhitePenguin — including email, SMS, and WhatsApp, and how often daily reports are sent to parents.
  </Card>

  <Card title="Manage Public Links" href="https://guide.whitepenguin.co/docs/school-settings/manage-public-links/" icon="🖇️">
    Learn how to view and share your school's public links in WhitePenguin — including Tour Booking Page URLs and Admission Form links that can be sent to parents or embedded on your school's website.
  </Card>

  <Card title="Manage Admin Users" href="https://guide.whitepenguin.co/docs/school-settings/manage-admin-users/" icon="👥">
    Learn how to invite new admin users, manage their roles and permissions, and control their access to your WhitePenguin school account.
  </Card>

  <Card title="Setup Payment Methods" href="https://guide.whitepenguin.co/docs/school-settings/setup-payment-methods/" icon="💳">
    Learn how to set up your school's preferred payment method in WhitePenguin — either Bank Transfer or Paystack — so parents can pay invoices easily and securely.
  </Card>
</Cards>

### [Using the Kiosk App](https://guide.whitepenguin.co/docs/kiosk/) [#using-the-kiosk-app]

Clock in and out with the WhitePenguin kiosk, and set up or reset the kiosk PIN for admins, teachers and parents.

<Cards>
  <Card title="Clock In using Kiosk (Admin/Teacher - Parent)" href="https://guide.whitepenguin.co/docs/kiosk/clock-in-using-kiosk/" icon="⏱️">
    Learn how to use the WhitePenguin Kiosk to clock in — for Admins, Staff/Teachers, and Parents. The Kiosk is a shared check-in station (tablet or desktop) placed at the school entrance for daily attendance tracking.
  </Card>

  <Card title="Clock Out using Kiosk (Admin/Teacher - Parent)" href="https://guide.whitepenguin.co/docs/kiosk/clock-out-using-kiosk/" icon="⏰">
    Learn how to use the WhitePenguin Kiosk to clock out — for Admins, Staff/Teachers, and Parents. The Kiosk is a shared check-out station (tablet or desktop) placed at the school entrance for daily attendance tracking.
  </Card>

  <Card title="Setup & Reset Kiosk PIN (Admin/ Teacher - Parent)" href="https://guide.whitepenguin.co/docs/kiosk/setup-reset-kiosk-pin/" icon="🔁">
    Learn how to view and reset your Kiosk PIN in WhitePenguin — for Admins, Teachers/Staff, and Parents. The Kiosk PIN is the 4-digit code used at the school Kiosk to clock in and out.
  </Card>
</Cards>

## Parents [#parents]

### [Parent Dashboard](https://guide.whitepenguin.co/docs/parents/) [#parent-dashboard]

Guides for parents: your WhitePenguin dashboard, your child's profile and activities, messages, photos, invoices and profile.

<Cards>
  <Card title="Understanding My Dashboard" href="https://guide.whitepenguin.co/docs/parents/understanding-my-dashboard/" icon="📊">
    Learn how to use your parent dashboard in WhitePenguin — view your children's attendance at a glance, access your Kiosk PIN and QR code for check-in/out, and stay on top of recent activities.
  </Card>

  <Card title="My Child's Profile & Management" href="https://guide.whitepenguin.co/docs/parents/my-childs-profile-management/" icon="🧑‍🎓">
    Learn how to view and manage your children's profiles in WhitePenguin — access their personal details, daily activities, attendance records, invoices, progress reports, and learning milestones all in one place.
  </Card>

  <Card title="My Child's Activities" href="https://guide.whitepenguin.co/docs/parents/my-childs-activities/" icon="☢️">
    Learn how to view all daily activities logged for your children in WhitePenguin — browse the full activity feed, filter by child and time period, and tap into any entry to see its complete details.
  </Card>

  <Card title="Messaging & Announcements" href="https://guide.whitepenguin.co/docs/parents/messaging-announcements/" icon="💬">
    Learn how to use the Communication section in WhitePenguin — send direct messages to teachers or admins, view your message history, and read school-wide announcements all in one place.
  </Card>

  <Card title="View Image Library" href="https://guide.whitepenguin.co/docs/parents/view-image-library/" icon="🖼️">
    Learn how to view photos and videos shared by your school in WhitePenguin — browse your children's student profile photos, classroom activity shots, and portfolio images all in one place.
  </Card>

  <Card title="Manage My Invoices" href="https://guide.whitepenguin.co/docs/parents/manage-my-invoices/" icon="💰">
    Learn how to view, download, and manage your school invoices in WhitePenguin — track outstanding balances, understand invoice types, and pay securely online using Paystack or Bank Transfer.
  </Card>

  <Card title="Manage My Profile" href="https://guide.whitepenguin.co/docs/parents/manage-my-profile/" icon="👤">
    Learn how to manage your parent profile in WhitePenguin — update your personal information, address, and password, upload a profile photo, and control your notification preferences.
  </Card>

  <Card title="Add App Link to Your Home Screen (Mobile)" href="https://guide.whitepenguin.co/docs/parents/add-app-link-to-your-home-screen/" icon="📱">
    Learn how to add the WhitePenguin parent portal to your mobile home screen for quick, one-tap access — no app download required. Works on Android and iOS.
  </Card>
</Cards>
